Although both the UK and Australia had higher expenditure rates in individual categories within the data, New Zealand came out on top overall. In contrast, the UK has increased by 20% and Australia by 13%. New Zealand enterprises have increased their ICT spending by 25%. The study, titled ‘Picking up the pace: Trends in small business technology adoption and use', gathered anonymous data from more than 300,000 small businesses across New Zealand, Australia and the UK and factored in statistics involving aspects such as digitisation practices, app use, economic growth rates and total expenditure. A Xero study released in December 2021 found that ICT spending for New Zealand businesses has seen a significant increase compared to pre-pandemic levels.
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